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Problems With Medtronic Pump ("no Delivery")

I am not personally diabetic, but my girlfriend is. She has had the pump for about 6 months or so now. She has had problems with it since day 1 and has consulted the pump specialists many times, but has not had any luck. Very often she will get a "no delivery" on the pump. She has found that the tube will bend inside her causing this reading, but there are other times when there is no apparent reason for the reading.

I wanted to see if anyone else has had such a problem with their pump. The doc had said to get another pump, which she did in the early stages, but the same thing has occurred nearly every time. Any help would be much appreciated.

Thanks,
mike
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First Helper LSUTiger
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replied April 18th, 2008
Problems With Medtronic Pump
After 8 years with a 507C with almost zero problems, I am really struggling with my new Paradigm. (And I've also replaced the pump itself--the pump is not the problem--it's the harware!) I'm almost ready to try another manufacturer's product! Sometimes I have to change my tubing six times before I get one that will work--and unfortunately, by the time I get a "no delivery" message, my sugar's 400! I think that they've got a real problem and they're not saying anything about it. Let me know if you've found any success/answers!

p.s. I am RELIEVED to know that I'm not crazy nor inept and that someone else out there is having this problem!
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replied April 28th, 2008
Problems with Medtronic Pump
I just got my Paradigm 722 pump about 2 weeks ago,and I have had 4 different catheter sites,3 on the right side of my abdomen and 1 on my left side,the first two right side sights I had NO problems with at all but the one left side sight I had constant problems with,it would work fine until I went to give a bolus and about 1/4 to 1/2 way through the NO DELIVERY alarm would sound,and I would have to go in and try to figure what I've already given and what else needs to be given (at a dual wave bolus,WHAT FUN TO TRY AND FIGURE OUT!!) I finally got mad today and ripped out the catheter and changed sight back to right side and had no problems so far,(knock on wood!!) and as far as ripping out catheter,I know my husband tells me I have a bad temper,but I try to explain to him that it's frustrating when you want to eat but you have to sit and figure out your doses and try to figure out the problem with the pump,by the time your ready to eat your food is dried out and cold!!When I took the catheter out though it was straight(not kinked at all)and insulin was coming out of the end!!And my blood sugars stayed normal,never above 150 mg/dl.Other than this problem I love my pump,I have actually lost weight since starting the pump,I've lost 8 lbs. in 11 days. Dr. says it's because I'm no longer feeding the insulin,a common problem with diabetics trying to keep sugar levels even at certain times throughout the day.
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replied April 28th, 2008
Problems with Medtronic Pump
I just got my Paradigm 722 pump about 2 weeks ago,and I have had 4 different catheter sites,3 on the right side of my abdomen and 1 on my left side,the first two right side sights I had NO problems with at all but the one left side sight I had constant problems with,it would work fine until I went to give a bolus and about 1/4 to 1/2 way through the NO DELIVERY alarm would sound,and I would have to go in and try to figure what I've already given and what else needs to be given (at a dual wave bolus,WHAT FUN TO TRY AND FIGURE OUT!!) I finally got mad today and ripped out the catheter and changed sight back to right side and had no problems so far,(knock on wood!!) and as far as ripping out catheter,I know my husband tells me I have a bad temper,but I try to explain to him that it's frustrating when you want to eat but you have to sit and figure out your doses and try to figure out the problem with the pump,by the time your ready to eat your food is dried out and cold!!When I took the catheter out though it was straight(not kinked at all)and insulin was coming out of the end!!And my blood sugars stayed normal,never above 150 mg/dl.Other than this problem I love my pump,I have actually lost weight since starting the pump,I've lost 8 lbs. in 11 days. Dr. says it's because I'm no longer feeding the insulin,a common problem with diabetics trying to keep sugar levels even at certain times throughout the day.
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replied January 4th, 2012
I have the same problem but most of the time is the insulin(Apidra)gets warm and thinckens up alot. I kinda want to get a diffeewnt brand. This is kinda not a good thing when i paid 8k for this.
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replied January 4th, 2012
Medtronic Inulin pump.
I have the same problem but most of the time is the insulin(Apidra)gets warm and thinckens up alot. I kinda want to get a diffeewnt brand. This is kinda not a good thing when i paid 8k for this.
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replied January 4th, 2012
Medtronic Inulin pump.
I have the same problem but most of the time is the insulin(Apidra)gets warm and thinckens up alot. I kinda want to get a diffeewnt brand. This is kinda not a good thing when i paid 8k for this.
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replied January 27th, 2014
I have been on a pump for 15 years. I upgraded in September and have needed 4 replacements. I experienced DKA for the first time in 33 years. Today the 4th one stopped delivering. It is 7 days old. Medtronic said they cannot help me.....really? So disheartening!
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replied February 20th, 2019
Pump 670-G issues
YES! I have had this problem lately. No solution from their help desk other than replace the infusion set. I'm also have issues, when I replace the reservoir, to get the insulin to feed into the infusion tubing. That is also a recent problem. A third issue I am currently having is the infusion set piece that connects to the piece in your abdomen, (or where ever you install it), does not firmly click into place. It can easily rotate out of place. I sue to hear a click when attaching that to ensure it was secure.
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