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GNC General Nutrition: Customer Service and Ethics

Hello Everyone,

This is about GNC CUSTOMER SERVICE and ethics.

I purchased some diet pills and a multivitamin from GNC. The clerk advised me that I could save some money by purchasing a GNC GOLD CARD.
As I was interested in saving some money, I said 'ok'. 'How much will I save?'
He grabbed his handy-dandy calculator and reamed off a bunch of numbers, and as the new grand total was lower than the prior grand total, I agreed.

As you may have guessed, I should have shopped around before going in to GNC, Garbage N Candy that is.
I got the EXACT same diet pills (which really work, btw), and a superior multivitamin from Walmart, both for less than half the price I paid at GNC.

When I tried to get my money back from GNC, they said yes you can return the products, but you'll get the price you paid minus 20%, and OUR BEAUTIFUL GNC GOLD CARD CANNOT BE RETURNED.

I spoke to the manager who told me the same thing, quoting the dreaded 'store policy'. Said she, 'You should have read the back of your card' before getting it.

I called the 800 # for Garbage N Candy, and they said they were powerless as this particular store is a FRANCHISE. If it were not a FRANCHISE, they could POSSIBLY have done something.

Just wanted to pass this info along.

Here's to boycotting General Nutrition Centers.
Their customer service S-U-C-K-S!!!!!!
Come to think of it, have you ever seen a GNC packed with people?
NO.....People go where the deals and friendly smiling faces are.

Places where we can get better deals for the exact same items or similar items are numerous:
Walmart, CVS, Walgreen's, Long's, KMart, the Internet!
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replied October 30th, 2007
You do have to be careful when it comes to the vitamins you're taking though. Multi-vitamins aren't just multi-vitamins. A multi-vitamin is only worth anything if you're body is able to digest it. If it can't then it's pointless. Centrum for example, is total crap. It doesn't dissolve quick enough for your body to absorb it before it passes through the other end. Truthfully, that's the way it is for most multi-vitamins on the market today. The don't have to follow any sort of guidlines so it's estimated that 50-70% of the vitamins on the market don't have the same amounts in them as they say are on the bottle.
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replied February 27th, 2012
I agree with jdavis3. I discovered welljuvenate about a month and a half ago and they set me up with the best vitamin routine. Yes, they have me taking more vitamins and supplements than what I would view as a "normal amount", but since I have been taking them, I have seen a significant increase in my energy levels, I sleep better at night, my metabolism has sped up which has led me to lose about 10 pounds, and my wife says I don't snore as much anymore. You might look into them. you can take their online personal assessment which targets several key areas in your life and uses medical research and development to decide what supplements would be perfect for you. I know they said that they are a new company but I can't believe I've just witnessed someone talking about them in here
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replied October 21st, 2015
I was denied opportunity because they were only looking for women and was belittled in a shopping mall and set up at two job locations in atlanta because of my national origin and gender.
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