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Swollen and red cartilage piercing

My friend pierced my cartilage almost a week ago- last Wednesday. I did two in my right ear. It was fine the first 3 days but all of the sudden it started hurting and swelling and now its the 3rd day and I am in constant pain. Its extremely swollen, bright red, and it throbs and hurts unless I take ibuprofen. I've been taking good care of it and I took the back off of them the other day to check the holes and they looked fine- no pus or bumps. Is this normal? Or is it infected? What should I do?
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