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skin problem - face is a mess

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about a year ago now, i started getting a tiny light red patch on one of my right cheek. Since then my face is a horrendous mess. Both cheeks now are bright red and i have spots which are raised (but they never get heads) and they feel like braille. It really is getting me down and my confidence has been knocked as a result. I did go to the doctor who gave me cream but this did not do anything. PLEASE can you help me?
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