Dear Sir and Madam,

On 13th March, my mother was not able to see intermittently because of her headache, then I brought my mother to visit Doctor . We told Doctor that my mother has serious headache, vomiting, her eyes are red with high pressure on the eyes and she can’t see. After Doctor checked and he said it’s no problem and the eyes will recover in 3-4 days by using the eye drops which he gave.

Until On 15th March, my mother still was not able to see, we visited Doctor again and told the condition “that my mother still has serious headache, vomiting, her eyes are red with high pressure on eyes and she can’t see during the past few days” to Doctor. And after his check, Doctor said it’s no problem, then he gave some other eye drops and said the eyes will recover about a few days. We asked if we need to go hospital to check, he said it is not necessary and the eyes will recover after taking some rest.

Until On 18th March, my mother still was not able to see, we visited Doctor again and told the same condition to Doctor that my mother still can not see during the past few days. And after his check, Doctor said it’s no problem, then he gave some eye drops and said the eyes will recover about one week. We asked if we need to go hospital to check, he said again it is not necessary and the eyes will recover after taking some rest.

Until On 25th March, my mother still was not able to see, my mother followed my wife and daughter to the Clinic as my daughter was also ill. My mother’s condition was mentioned again, but Dr. declined to do a consultation. Doctor informed that it was not necessary to review her condition. Doctor still said it is no problem and the eyes just need take some rest. Without checking my mother’s eyes, Doctor saying that “no need to see, your mother worries too much”.

Thereafter, on the same day of 25th March, my mother consulted a second clinic general practitioner; she was immediately referred to National University Hospital (“NUH”), at NUH eye clinic she was diagnosed with acute angle closure glaucoma.

NUH confirmed that my mother eyes had the Acute Angle Closure Glaucoma and it is too later to come to NUH, for the Acute Angle Closure Glaucoma, it will not be possible to recover the injured eyes if it delayed to take the treatment.

Now my mother’s eyes have no way to recover because of about 2 weeks delay and misdiagnosis of 4 times consultation by Doctor. She now has limited tunnel vision and can see just few feet in front of her eyes. And my mother now faces a lot of difficulties and is not able to live by herself because of the eyes problem, and need one person to take care of her.

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I went to the Doctor Clinic to discuss with him what happened to my mother.

Please find below the brief conclusion of all my discussions with the doctor:

1st Visit:
07 May. 2013, I went to the clinic. I told Doctor what happened to my mother for last two months as above description, Doctor agreed the condition happened in his clinic and confirmed that he can offer some financial compensation to my mother, and he suggested that I need to go the lawyer to do this thing.

2nd Visit:
28 Aug. 2013, after I prepared all the documents with my lawyer and sent the letter to the clinic, he refused to accept liability “in this matter”. I went to the clinic and asked why they replied like this way. The doctor said this is as advised by his lawyer and he will ask the lawyer to sit down and discuss with us to settle the issue as soon as possible.

3rd Visit:
4 Sep. 2013, I went to the clinic, this time the doctor said the insurance company still refuses to talk with us. He said he will go down to the insurance company to discuss with them face to face to ask them to sit down with us to settle this issue, and at the same time the doctor promised me that he can personally offer me something for my mother if the insurance company still refuse the compensation.

4th Visit:
23 Sep. 2013, I went to the clinic. The doctor said after they discussed, he can’t do anything now, he asked me to check with the lawyer.

I trusted and respected the doctor but I am so disappointed by Doctor, what he said are different time by time.

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Refer to the medical report dated 12 June 2013 (“Clinic Medical Report”) from Doctor,

* In so far as the Clinic Medical Report is concerned, on each of the 3 occasions when my mother consulted Doctor , my mother’s complaint was that my mother has serious headache, her eyes are red with high pressure on the eyes and she was being unable to see and/or having blurred vision. However, Doctor has failed to mention such a material fact in the Clinic Medical Report.

* In the circumstances, I am of the view that Doctor was negligent and in breach of his duty of care owed to my mother as his patient, in that he:
1. Failed to correctly diagnose the medical condition of our client on 13 March 2013, 15 March 2013, 18 March 2013 and 25 March 2013;
2. Failed to take any or all reasonable and proper steps to investigate our client’s symptoms;
3. Failed to carry out all or any appropriate investigations, examinations and/or tests to ascertain the correct diagnosis; and
4. Failed to refer our client to seek emergency medical specialist treatment for further investigation of her symptoms.

* By reason of Doctor's negligence in misdiagnosis and causing substantial delay to my mother seeking the correct treatment, my mother has sustained severe and irreparable loss of vision to both eyes as set out in the NUH Medical Report, as well as pecuniary losses and damages.
After two visits of consultation & treatment if the condition did not improve, she should have been referred to a specialist. It is a gross error of professional judgement & misdiagnosis on the part of the doctor that has led to near complete blindness of both eyes of my mother.

Now Doctor refuses to take any liability for what happened.

Since the local doctors in Singapore are not willing to give any comment so far, the case is pending.

I am seeking a general practitioner to give their professional advice and opinion for this case.

Thank you very much.

Best regards
Li





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Attached Clinic Medical Report from Doctor.
12 June 2013

This patient was seen at this clinic on 13th Mar 2013 for inflammation of both eyes. There was lacrimination in both eyes but no exudates. She also complained of headaches.

On examination the pupils were equal and reactive to light. The corneas were normal but there was conjunctival hyperemia.

The patient was seen for review on 15th Mar 2013 for inflammation of both eyes and headaches. The eyes were examined again pupils were again noted to be equal and reactive to light. She was prescribed analgesics Voltaren and Norgesic for pain relief.

This patient was further reviewed on 18th Mar 2013. By this time the cornea and conjunctiva were noted to be normal. The pupils were equal and reactive to light. She was one more diagnosed as Acute Conjunctivitis.
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replied October 30th, 2013
Help
Still seeking a general practitioner to give their professional advice and opinion.
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replied November 5th, 2013
god, please help me!
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replied November 6th, 2013
Please help me with advising how to do!
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replied November 13th, 2013
who can advise if i go ahead with the doctor? thanks!
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replied November 27th, 2013
here is no doctor?
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