It’s definitely a positive thing.
Inmates need to be educated so they can
actually get a job when they get out of prison. I know that a prison near where I live doesn’t really offer educational classes to get your GED when you are sentenced for life, but they do offer vocational classes where they learn to build sheds and whatnot. What they make then is sold to the city for really cheap.
Counseling is also very important for inmates who are going to let back into the public—who wouldn’t want that?
I don’t really think of prison workers any different than people who work outside prisons, but I have a lot of friends who are currently applying at prisons so I may have just gotten used to the idea and understand the need for it.