I am on this diet (lost 32 lbs)and have never been abused or mistreated by the staff. My weight loss is slow and steady - about 6-10 lbs a month and no one ever yelled at me for it. The only thing I've had taken away were my fruits, replaced by diet jello. But that was only for 2 days. And yes, I cheated more than once. So I am sure it depends ...
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