Well, my fiance' who is about ready to go into law school, is helping me out with this one! The manager at the place I went was so incredibly rude! I left there so irrated, and angry. My story, is that I went in the beginning of october, and then on day six of the diet, I realized it wasn't for me, so I went back a day earlier than my second appointment, and told them, that I couldn't change my lifestyle to meet their "structured" plans. The manager was yelling at me, and slipped in that the program was "non-refundable". No where on the contract that I signed, did it say anything about the service being "non-refundable!" in fact, what it did say, was that the initial set up fee of $169.00 was "non-refundable." right there, that would assume that all but $169.00 would be refundable. Each time I mentioned that to her, she would raise her voice, and dodge the questions I asked! They also have no signs up that say their services are "non-refundable." it has been a horrible experince, and I do discourage anyone from going! Right now, my refund is "hopefully" underway. The funny thing is, is that they have a "refund form" you can fill out, which is what I did, and they told me I should get my refund in about 3 weeks.
On a happier note, I bought a cookbook, that measures and counts calories, and in a month, I have lost a total of 21 pounds!