GNC General Nutrition: Customer Service and Ethics Posted: 10-29-07 23:05pm
Hello Everyone,
This is about GNC CUSTOMER SERVICE and
ethics.
I purchased some diet pills and a
multivitamin from GNC. The clerk advised
me that I could save some money by
purchasing a GNC GOLD CARD.
As I was interested in saving some money,
I said 'ok'. 'How much will I save?'
He grabbed his handy-dandy calculator and
reamed off a bunch of numbers, and as the
new grand total was lower than the prior
grand total, I agreed.
As you may have guessed, I should have
shopped around before going in to GNC,
Garbage N Candy that is.
I got the EXACT same diet pills (which
really work, btw), and a superior
multivitamin from Walmart, both for less
than half the price I paid at GNC.
When I tried to get my money back from
GNC, they said yes you can return the
products, but you'll get the price you
paid minus 20%, and OUR BEAUTIFUL GNC GOLD
CARD CANNOT BE RETURNED.
I spoke to the manager who told me the
same thing, quoting the dreaded 'store
policy'. Said she, 'You should have read
the back of your card' before getting it.
I called the 800 # for Garbage N Candy,
and they said they were powerless as this
particular store is a FRANCHISE. If it
were not a FRANCHISE, they could POSSIBLY
have done something.
Just wanted to pass this info along.
Here's to boycotting General Nutrition
Centers.
Their customer service S-U-C-K-S!!!!!!
Come to think of it, have you ever seen a
GNC packed with people?
NO.....People go where the deals and
friendly smiling faces are.
Places where we can get better deals for
the exact same items or similar items are
numerous:
Walmart, CVS, Walgreen's, Long's, KMart,
the Internet!
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gchurch4
New User, Becoming EHEALTHy
Joined: 29 Oct 2007 Posts: 14
Careful Posted: 10-30-07 18:47pm
You do have to be careful when it comes to
the vitamins you're taking though.
Multi-vitamins aren't just multi-vitamins.
A multi-vitamin is only worth anything if
you're body is able to digest it. If it
can't then it's pointless. Centrum for
example, is total crap. It doesn't
dissolve quick enough for your body to
absorb it before it passes through the
other end. Truthfully, that's the way it
is for most multi-vitamins on the market
today. The don't have to follow any sort
of guidlines so it's estimated that 50-70%
of the vitamins on the market don't have
the same amounts in them as they say are
on the bottle.
