Apparently you are suffering from pain in the nape of neck, both or one of the shoulders, arms etc. That is usually because there is compression of the nerves traversing out of the spinal cord by the disc herniating out from between the cervical bones. Sometimes even when there is no evidence there could be still compression of the nerve fibres not necessarily by the disc herniation and you could suffer from the pain. This neck pain is also referred by people suffering from migraine and tension headaches.
More symptomatology of the patient is required to narrow down on the cause of the problem and all the above three probabilities can be easily treated by homeopathic medicine in relieving the pain and preventing the recurrence.

Dr.Venugopal gouri.

From what you've read, it means they have found nothing from the medical perpective, that they could either cut out of you or mend with wire. I know the pain is not in your mind and I agree with the other doctor that there is nerve root compression. This is a chiropractic specialty and they can help to safely remove the pressure.