OMG, some people are absolutely rude. I've been working at Sonic Drive-In for a while now and well, I have to say I'm used to getting chewed out because of incorrect orders. I usually just explain to people that I don't make the food. I just deliver it and do drinks, but they still yell. Today, was by far the worst person in the world that I've had to deal with.
I took this guy's order to his car and apparently it was wrong. He stopped me on my way back in to yell about it. Someone put tomatoes in his burger when he'd asked for none. As usual, I told him that I'd take it back and the problem would be fixed. He started yelling that I better not just take the tomato off and that he wants a brand new burger. So I was like, "Ok, we can do that". But get this: he's still yelling at me! And then he starts throwing stuff at me. He eventually threw his drink at me and it knocked off my glasses, breaking the earpiece on one side completely off! I was in complete shock. My manager saw what was going on and came out to try to calm the man down. His wife eventually calmed him down and apologized repeatedly. She gave me $50 to replace my frames. But wow, I cannot believe that people are that rude. It was ridiculous. So now, I get to spend my lovely day off tomorrow getting new glasses. Thank god my year isn't up so they're still under warranty.
Sorry for the rant. Just needed to get that out. Thanks!