My long-term experience with therapy leads me to often forget that most people have no or very little experience with it. I have been going to therapy for the last 26 years - no joke. I'm not always in therapy, but I go when I feel like I'm stuck or having emotional issues that I just can't work through on my own. Just to give you context, my issues are not all that severe. I have Atypical Depression and take meds, and most of the time I feel fine. I have used therapy to help me deal with the times I am depressed, to help me work through emotional issues from my family and childhood (nothing drastic, just emotional stuff) and to help me work through issues in intimate relationships. I like the unique support that the therapeutic relationship offers. But...
Here are some key things I think people should know about therapy and therapists.
1. "Therapy" represents a very large group of approaches to dealing with emotional issues. Within this group of "therapy" there are TONS of different approaches, some VERY different from others. Indeed, as goffers says, Cognitive Behavioral Therapy (CBT) has been shown to be one of the most effective therapies for depression (though it was not helpful for me). You should do some research on different therapeutic approaches to see which one "feels" best for you. If one type feels too "touch-feely" you can almost certainly find another type that feels comfortable for you. As an analogy, thinking that "therapy" refers to a single approach that all therapists follow is like thinking that "medicine" refers to one single approach that all doctors follow. Many of you probably know that you could take the same symptoms to 10 different doctors and end up with 10 different diagnoses and/or treatments.
3. Most therapists use multiple approaches. The majority of therapists refer to themselves as "eclectic" - they use tools and processes and theories from multiple therapeutic approaches (Jungian, Gestalt, Transpersonal, CBT, Group, Systems, Psychoanalysis, Psychodynamic, Psycho Drama, EMDR, Somatic/Body-Centered, etc.). For instance, most therapists incorporate some CBT into their work - but there are CBT therapists who use the CBT approach exclusively. Although most are eclectic, you can usually find someone who specializes in one specific approach.
2. INTERVIEW YOUR POTENTIAL THERAPISTS. I cannot stress this enough; however, I realize that when someone is in crisis mode s/he may just not have the ability to do this. Do what you can.
Therapists are just like any other service provider. One, they are all different. Two, as mentioned above, there are many different therapeutic approaches. When I am looking for a therapist I typically see between 3-8 different people first. Most will do either a free 1/2-hour initial session, or the first session is free unless you start seeing them regularly.
Of course, the ideal is to find someone you like and keep seeing them. But, things that have led me to seek a new therapist are: I'm moving, the therapist is moving, therapist retires, or realizing that the therapist was just not able to help me.
It's like finding someone that does a great job cutting your hair; life changes and you have to go find someone new to cut your hair.
3. Therapists are people too - all different. Just as with doctors, people often assume that if someone has a license and a degree, then they are just as "good" as anyone else with that license and degree. It's simply not true. Are all electricians and plumbers equally skilled? Not in my experience. Having a degree just means that they studied at an accepted school and a license just means that they passed a test and did a certain number of "supervised" hours in their specialty. So they meet the minimum qualifications, but that says nothing as to how good they will be in dealing with YOU and YOUR issues. Even after interviewing and selecting a therapist and seeing that person for a while, I have found a few to be incapable of helping me because they just didn't have the experience, or because they were so stuck in their way of seeing things that they couldn't be creative in helping me (when their way of seeing things just didn't fit).
4. Therapy is a relationship. And because of that, you have to realize that it can take time to find someone you are comfortable having that relationship with. Could you be good friends with literally anyone? Could you have an intimate relationship with literally anyone? Of course not, and the same goes for therapists. Therapy is only as good as the relationship you and your therapist are able to create, and that relationship is the product of who the two of you are. So, just like with friends and relationships, it can take some time to find someone you can relate to.
So, for anyone considering therapy, or wondering if it will be helpful, just realize that it's not a cookie-cutter process that will be the same no matter who you see. If you don't like one particular therapist, do some research on the different kinds of therapy and interview a few more. Therapy isn't for everyone, but don't dismiss it just because you met one or two therapists you didn't like.