Hi, my name is Casey. My husband is suffering from work related stress. He works for an insurance company taking calls from angry customers all day. They call, freak out and yell, call him names, ect. To top it all off, the pressure from the company to work harder, faster, more perfect is too much. They fire people left and right for not meeting there standards by the smallest bit. They intimidate in that way. People even get in trouble for not going to the bathroom fast enough. My husband is a very kind, calm person. He does not do well with confrontation or stressful situations. We have been trying to find him another job but there's nothing out there right now. It has gotten to the point that he gets sick to his stomach every morning before work. Please can anyone give me any ideas? I need to help him deal with this, I love him so much and its killing me to see him this way. He is changing from a wonderful carefree man to a stressed, depressed sad and angry person.... Thank you to anyone who took the time to read this and to anyone who can offer any suggestion...
When in doubt; have him go to a family doctor. A regular doctor can help a lot and can count as a first psychiatrist visit because you are allowed to discuss your mental health as well. He might offer some insight and perhaps provide a note for your husband that says he cannot, for medical reasons, work a certain position that is causing him psychological problems. Another thing to do would be for him to attend therapy so he can learn to see things differently. To him, people yell at him on the phone but really, they're just yelling at their own frustration and problems.
Keep looking for another career that is better suited to his personality.... In the mean time I suggest he somehow needs to separate himself from the callers and his superiors so he doesn't take their energy onto himself. - way more easily said than done I know...
I really feel bad for him, it's hard I know. It's nothing but negativity. I'd go to the doctor and exercise to get that out of his mind. He really must find another job as soon as he can get out of this one. I'm praying for him.
I just read your post and it broke me heart. I'm so sorry you and he are going through this. You can help him by doing what you're doing. Be supportive, caring and loving.
I suggest taking him to your family doctor. They can give him some anxiety meds that may keep him calm while he can look for another job. If at all possible, see if he can try to separate himself from all the negativity. I the mean time, I will be praying for you and your husband.
Oh, do I feel for him (and you). I soak up negativity like a sponge if I don't mentally distance or protect myself from it. Since you are working on a solution as far as a job transfer, perhaps your husband can look at things from the outside rather than from within knowing this is only temporary and put in his path as a challenge. since there seems to be not much he can do while he remains there, at least when he comes through it, he will have won the battle. Much luck!