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Conditions and Diseases > Pain Management Forum > emergency room and pain management patients biased attitude
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Q: emergency room and pain management patients biased attitude
asked by: llynn00 on July 25th, 2009
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Please read. I know it is lengthy (believe me there is so much more) but I am desperate for advice.

My 46 year old husband is a pain mgmt patient. 60 mg morphine sulfate (the 12 hour, not get high type) This year he has been admitted to the hospital through the emergency room seven times for intractable vomiting and diarrhea. (six, one time was for a massive heart attack). They are never able to control in the er, and he ends up admitted for 3-4 days.

The first episode happened feb 1 of this year. We have group insurance, he keeps every appt with primary and specialists and is compliant with meds, never runs out or takes too many, no drinking or smoking and an almost perfect diet. Docs dont know what is wrong. He has over nine specialists. Although meds (he is on 15 total) may play a role, they never lower or discontinue any. We ask to discharge some. Just last Sunday he was discharged with three new ones to add to the list. (fyi new meds = $120 per month)

Our problem is that the emergency room personnel only see the morphine and pain management and treat us with interrogation, disgust and disrespect. It is such a bad feeling for patients and families who need compassionate care to be treated so rudely. One doc, this last time, even told me he sees several cases like this everyday due to pain management. When I began asking questions like, what is their diagnosis?, do you have to admit them, or can we try and get him out with out admission this time?, how do they treat it so it doesnt come back? With these few questions the doc changed the subject and said sometimes something else is going on and he is going to order a ct abdomen and rule out other things.

Another thing I notice is that the docs dont come see us. We can see them sitting at the desk, but a 30 sec visit is the most we have had. I dont think a history has been taken since the first time. If I try to give info I am told they know he has been here before, they have the record. I try to tell the nurses eveything, but they are quick in and out. Also I am left to do all the vomit diarrhea work.change the sheets, keep iv line untangled, get him to the commode. It is so gross. I cry every single time. It is so stressful.

In addition to worrying about my husbands life, his diagnosis, our kids at home, how we are going to pay, How am I going to tell my boss I cant come in again���� I have to figure out how to get these nurses and docs on our side. How do I get a kind word or smile? Or just a �we are going to help�. I cant believe how much I dread going back there, not for the shear disturbance of a life on the line, but dreading the blacklist attitude.

Why should we have to contend with this? Twice they documented drug withdrawal (one time he was due to vomiting and diarrhea times three days, the other was not as the drug screening showed opiates and my husb had only missed one dose since vomiting) Another doc even wrote "frequent flyer" in the discharge summary. Is this even ethical? Does it show the bias that we feel?

I am so so sick of this. We have been referred to shands gainesville but until we find a diagnosis, we have to go there for emergency care.
Any advice?
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ioka
replied on July 25th, 2009
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hello and im sorry you are being treated like this..i can,t say why this happens but let me tell you a bit about myself.
I too was a pain management patient here in the uk and was prescribed fentanyl which is morphine based on a patch to be changed evry 3 days..i waited 9 months for first appointment for prolapsed disc.

when i say was a patient is because i had to have second emergency mri scan done due to collapsing in pain at home on july 2008 and was assured i would have results in 10 days and back at pain managment for result and findings..

nearly ten months later through 6 letters that my family doctor wrote and was ignored by pain managment i finally seen another specialist june this yr and was informed that the scan showed second prolapse on same disc and this requires complete disc removal..

it was knowledge that my files and scan had been lost and the reult of mri was found on hospital hard drive which needed to be downloaded. I lost my pain managment place for a yr because i was told the doctor who ordered my mri had left.

I atteneded the hospital to see neurosurgeon and asked why i lost my place and told them my family doctor had been informed the doctor had left but that was no reason for me not too recieve pain management and lose my long awaited place..i was then informed the doctor concerned still works at same hospital but couldn,t handle the sad stories and seeing people in pain so returned to his job of anesthitist.

i was angry because this means the surgery i await and in chronic pain should have been done 9/10 months ago so this seems to happen all over.
I can sympathise with your plight i really can and i hope like me you truly find an answer why this happens.I only wish i could have been more help to you but at least you know you are not alone.
goood luck to you and your husband my thoughts are with you.
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refugee
replied on October 14th, 2009
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Im sorry its not fair that they dont take the time to weed out the seekers and the truely ill patients. There are so many seekers out there I guess they just assume we all are and dont consider our pain. I wont go to the ER anymore one time did me in. Im sorry your forced to go there and I wish you luck.
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aliceinshock
replied on November 4th, 2009
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er dr no pain meds for the hurt.
I myself went to the er many times in chronic pan, I had lupus and did not know it I have just been diagnosed lke a month ago. But I went to 7 dr over a year period. Until I started doing my own research, I thought I might have lupus and I did.But the last time I went to er the first thing out of the dr mouth not going to get pain meds from us today, we know your in pain ,but oh well, is what he might have well said.
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