I wanted to let you know of my recent experience with Coventry Health Care and a payroll company by the name of SOI.

This is my experience so far: I am a type 1 diabetic for 25 yrs. I have no complications and a clean bill of health. I have been prescribed an insulin pump by a doctor at the University of Chicago while a client of United Health Care. They provided a letter of neccesity to United. All is well.
My company switched from ADP to SOI for payroll. SOI offers only two health carriers. Coventry and Aetna. I asked at our intial meeting which plan would be the closest to the premium plan I had at United. I was told that the Coventry premium PPO would be the closest. I wrote on my application that I had an insulin pump.
1.25 yrs later Coventry decided to not cover my insulin pump supplies or glucose sensors. I was told that the AMA or FDA changed the status to experimental. I researched this and found it to be false. They then asked for medical records that never existed. Did not see the doctor over a 3 month period after switching to Coventry. I most recently told the payroll company that if I did not get coverage my company would change to a better PEO with an integrated health brokerage like MarketStaff/GizmoHealth. The ceo backed me on this statement. I then was told that if U of C got some records to Coventry I would have a chance at getting coverage. They are reviewing the original letter of neccisity. Now they changed the criteria again. For the 3rd or 4th time. I love when companies change the rules midstream.
I do not recommend using either SOI or Coventry health care. Use a premium service if you are in my companies position.