Hi Jada,
First things first here. Your injury happened at work and you must deal with WC for your medical care.
Your private insurance will not allow you to use it for any of this because it is work related, happened at work and that cancels out the private insurance policy coverage for this injury.
Second thing:
WC ie workman's comp. IS NOT YOUR FRIEND. They are an insurance policy that works for the business you work for. Their goal is to treat you with the least amount of care needed and save the employer as much money as possible and get you back to work.
They will do whatever they can to give you the minimum care.
That is why there are so many workman's comp attorney's out there.
Third thing:
YOU MUST IMMEDIATELY GET YOURSELF A WORKMAN'S COMP ATTORNEY THAT WILL WORK JUST FOR YOU AND HELP YOU NAVIGATE THE MESS THAT WC CREATES AND YOU HAVE TO DEAL WITH. YOU CAN'T DO THIS ALONE.
ONCE YOU HAVE A GOOD WC ATTORNEY, THE PICTURE STARTS TO CHANGE AND YOUR ATTORNEY CAN FIGHT TO GET THE APPROPRIATE CARE THAT YOU NEED.
fourth thing:
It's unfortunate that some states are better than others with WC but every state has it's problems and it is a fight to get the care you need.
fifth thing:
You have to stand up for yourself both with your WC attorney and with your WC case manager and fight all the way. Keep on top of things both with your attorney that you will hire and with that case manager.
Please keep very careful and detailed records of everything that has happened and all your conversations with anyone and everyone with WC, the case manager, the doctors you have seen and get copies of all your records as well as the MRI reports as well and the pics taken of xrays, as well.
It's quite obvious that you need new MRI pics done and done ASAP as the original ones where blurry because of muscle spasms.
You and your attorney will have to fight for those to be done, but with an attorney by your side, you should be able to have them done.
If the muscles are spasming still and could interfere with obtaining clear MRI pics, then they can and should have given you muscle relaxers to take and if needed they can lightly sedate you to have them done as well. You will need someone to bring you for the MRI and to drive you home if this is done, but that's a small thing to worry about to have good results with the MRI pics.
As I said before, WC works for the employer and not the employee and unless you are lucky and some really good doctors, they follow the rules and don't really care much about the patient.
That pictures changes a great deal as soon as you have a WC attorney standing beside you and working for you and your health interests.
You really don't have a choice about this, get a WC attorney ASAP.
In the mean time, don't let them push you around, demand the care that you really need and rightfully deserve. As long as you let them push you around, they will do it and you will be the one to suffer.
Good luck and keep us posted on what happens and how things change once you have that WC attorney standing with you.
Fran