The following appeared a little while ago.
Thursday, June 14, 2012
Portals Hold Promise for Patient Engagement but Challenges Remain
by Heath Bell and Fred Bazzoli
Many believe that granting patients access to their medical information will lead to better quality and coordination of care. They contend that the easiest and most efficient way to provide this access is through portals. However, as in other areas involving health IT, there are challenges and fears.
Some challenges involve adopting and implementing technology or reconfiguring workflows to optimize benefits from portals. Other issues surround managing clinicians' concerns and expectations to gain support for this new way of communicating with patients.
Fears surrounding portals include the concern that patients will be slow to use them and that those who could benefit from better access to information won't take advantage. That worries IT executives, who fear that their ability to meet one proposed objective of Stage...
This is the initial part of the post - read more by clicking on the title of the article. David.